Contact
Kasia's:
6039 W. Irving Park Road
Chicago, IL. 60634
P: 773.286.0320
E: kasia@kasiasbridal.com
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Store Policies and Order Information
One-on-One Service
We pride ourselves on our "One-on-One" service. Therefore, it is vital that you make an appointment to view gowns (bridal, bridesmaid and mother of the evening) at our store as we are limited to space, fitting rooms and sales staff. This is especially true during the months of January through June which is considered our peak prom season. Peak bridal season is considered January through September.Deposits
A deposit is required on all merchandise. A required 75% of your total invoice is due in order for any special orders to be placed with manufacturers. The initial payment may be made with cash or credit card. We accept Visa, Mastercard, and American Express. Phone orders must pay for their orders in full. Unfortunately we are no longer able to accept any checks, this includes personal , certified or money orders. Phone orders must be paid for in full with either a Visa, MasterCard or Amex. Signature confirmation is required on invoices via fax or email within 24 hours of receipt of invoice. Please contact store for more information. A 3% convenience fee is charged to all phone orders.Final Payment
Bridal gowns, and all other merchandise, must be paid in full within 7 days of the receipt of the gown from the manufacturer. No personal checks or credit cards will be accepted on day of pick up, only cash is accepted for final payments.Group Discounts
We do offer group discounts to bridal parties of 3 or more. Discount will be applicable only if bride supplies us with a wedding date and the names of all the attendants in her party. Should the minimum 3 girls not order their gown from our shop, those whom had already placed their orders will be responsible for that discount amount difference which will be added to their balance (in cash) at time of pickup of their gown. All of our store policies apply.Layaway (In-stock Purchases)
A 75% non-refundable deposit is required to place merchandise in layaway and the balance is due within 30 days. SALE GOWNS ARE SOLD 'AS IS' and are priced below what we paid for it. We usually have approximately 75-300 gowns on this rack. Any gown purchased off the rack is purchased under the same policy. If final payement is not paid by date listed on your invoice, dress will be put back on clearance rack. All deposits are non-refundable.Gown/Order Release
Kasia's Bridal and K&K Dressmaking are not responsible for garments or merchandise that have been paid in full and released (signed for) to the customers (or affiliates) personal ownership. Please inspect all merchandise carefully before leaving the store. All gown pickups are by appointment only.Saturday Pick Up
Due to the increased traffic and the risk to your gown being stepped on when you try it on, we limit our Saturday pick ups to morning hours (before noon), this is especially true during the months of January through June, which is our peak prom and bridal season. Please see Store Location & Hours for more information.Rush Orders
We will cheerfully accept any rush orders for a fee, as well as an exact occasion date and compliance from your attendants. We are capable of accomodating most dates, however, if you know you have more than one person in your party ordering gowns, you may need to consult with them prior to registering your bridal party. Orders cannot be processed with a given manufacturer unless all persons in your party have paid at least the minimum deposit (see Deposits above) and signed off on their invoice. We are not responsible for orders not placed because attendants did not all comply by manufacturers cut off dates. All deposits & payments are non-refundable.
K&K
Dressmaking:
Alterations & Custom Services
Special Orders may also be handled via phone, fax, or email. Please have credit card and fax number available when calling.
Call: 773.286.0320
Fax: 773.427.0776
E-Mail: kasia@kasiasbridal.com
Order Times
Bridal gowns.................12 - 22 weeks
Bridesmaids...................10 - 20 weeks
Prom dresses...................1 - 12 weeks
Headpieces......................2 - 8 weeks
Flowergirls.......................4 - 12 weeks
Shoes................................1 - 6 weeks(Delivery times vary by manufacturer. Rush orders are available at an additional charge and delivery times may vary depending on manufacturer)
Sizing
All gowns are ordered by size. Bust, waist and hip measurements are taken and then compared to the individual manufactures size chart. We must accommodate the largest measurement and then a size is chosen by the customer. Custom tailoring is usually necessary, at an additional charge (See Alterations below). Extra skirt length, sleeve length or plus size is available at an extra charge (sizes 18 and up) through most manufacturers we offer. Each gown is special ordered as manufacturers do not custom cut and sew accordingly. We only measure our clients on the day you are ready to purchase. Clients are free to choose a size against the manufacturers recommended size, however, if please bear in mind that all sales are final and orders cannot be exchanged or returned to manufacturer. Tip: It's easier to take a dress in, than to let it out.Color
While every attempt is made to standardize color, we can not be responsible for variations in dye lots. All dress manufacturers have their own color chart with a number of colors to choose from (this excludes bridal manufacturers). We recommend that all maids dresses in any one bridal party, should be ordered from the same store to insure that they are all cut from the same dye lot.Cancellations
It is literally impossible for Kasia's Bridal and K&K Dressmaking to cancel a special order once the manufacturer has placed the order into their production system.All Sales Are Final
There are no refunds, returns or exchanges on any of our merchandise. Rack purchases and special orders can not be returned due to the fact that we can not return merchandise to the manufacturer.Shipping
We will gladly ship any merchandise anywhere in US or Europe the for an additional charge. Please check store for more information.Alterations and Policies
Alterations are available at an additional charge and are done by the professional european staff of K&K Dressmaking. Kasia's Bridal is not responsible for any work or orders placed with K&K Dressmaking as we are two completely separate businesses, simply sharing space.All alterations are done by appointment only. Appointments are available Monday through Saturday. Evening appointments are available Monday through Friday. Merchandise must be paid in full before it can be released for alterations. Alterations are at an additional charge. If the gown has already been pinned, alterations have not been started, and it is necessary for you to cancel the alterations a $35.00 pinning fee will be charged. All undergarments and shoes must be worn for fittings. Please allow 2 to 6 weeks for alterations to be completed. And up to 8 weeks during peak bridal and prom season. All alterations are done by K&K Dressmaking, not Kasia's Bridal.
"One of the Elite"
Bridal, Prom, Cotillion & Special Occasion